Water Services

The City of St. Albert Public Works department is responsible for the City's potable water distribution and operates on a 24-hour response to all water related complaints or concerns.  Our Utilities branch operates and maintains three separate water reservoirs, over 300 kilometres of water mains, over 2,400 water main valves and almost 2,000 fire hydrants.  The City has over 19,300 water service accounts.

Services Provided

  • Water quality assurance and testing
    - 100 monthly bacteriological samples collected and tested through out the city.
    - Continuous chlorine residual monitoring at all reservoir locations.
    - Physical and chemical parameter sampling; over 230 tests performed annually.
    - Overall nearly 3000 water quality tests are completed annually.
  • Water valve operation and maintenance
  • Hydrant maintenance and pressure testing
     - 100% fo fire hydrants are pressure tested every year.
  • Water main flushing
    - Unidirectional mainline flushing program.
    - Water Turbidty Testing.
  • Water infrastructure locates and repairs
  • Water meter installations, replacements and repairs
  • Water pump station operation and maintenance
    - Three water stations with a combined capacity of over 46 million litres.
  • Emergency repairs,  turn on/offs  Emergency Contact Information

Capital Projects

Sturgeon Heights Pumphouse Upgrades

This project involves upgrading the existing Sturgeon Reservoir and pump station in order to ensure the efficiency and sustainability of this resource for years to come.  This reservoir, originally built in the 1950s, has seen various upgrades and additions through out the years.  On average 8.5 million litres of treated water flows through the Sturgeon Reservoir per day.

Water System Infrastructure Rehabilitation Project

This project enables the City to replace aging infrastructure on a priority basis.  In the past two years 16 fire hydrants along with various water main valves and appurtenances were replaced.  Priorities are set based on life cycle, operability and maintenance requirements of the existing infrastructure.

Important Links

Water Demand Management

In the event of prolonged dry weather and high water consumption volumes, the City may implement the Water Demand Management process in order to conserve reservoir storage for fire protection.  There are three steps to this program and each step involves different practices that reduce non-essential water use. Public notification of each step is provided through a range of public media options including odd/even water notifications, roadside signage, and media released through radio and newspaper.


24 Hour Water and Wastewater Emergency Contact:          780-458-2020