911 should be used for emergencies only.

Call 911 when you need police, fire, or ambulance services to respond immediately. If the system is flooded with non-emergency calls, then true emergency calls take longer to be answered. This puts the health and safety of others at risk.

Online Crime Reporting Now Available

Reporting less serious crime online helps emergency call takers and frontline members focus their time on high-priority calls. We take all reports of crime seriously and crime reported online will be treated the same as crime reported in any other way. For more information, view the Online Crime Reporting page

Topics in this section

When to Call 911

Do you know what qualifies as an urgent call? When should you call 911, and what number should you...

Text with 911

The City of St. Albert is now offering Text with 911 (T9-1-1) to its residents. This service, which...